What our clients say about us

Our guide Ven was phenomenal and very attentive to all our needs. We also were very impressed with the vegetarian meals that the cook provided. We loved the tower, the wall and the river paddling trip. We were able to view over 130 different birds which exceeded my expectations. Thank you for your time.

We had the most amazing time in Ecuador. We spent 2 weeks there and were able to see so much more than if we had attempted to plan this ourselves. The tours, guides, hotels and transports were all perfectly coordinated and made the trip stress free for us! Linda really put the most spectacular trip together!!! 10/10 recommend for anyone!!

This was the first time I’ve ever used a Travel Agency and the first time I’ve ever been on a small-group guided tour. It was a fantastic experience. The itinerary that Mathias put together was well coordinated and thought out. The activities varied from the active to the intellectual. Milton was a fantastic guide who was knowledgeable about Ecuador in general and the Andes in particular. He was helpful, patient, and flexible changing plans to accommodate our needs. He went out of his way to make sure everyone had an enjoyable experience. I particularly enjoyed our hike to Catopaxi. I also greatly appreciated his role as translator when he accompanied our group on a hike in the Amazon jungle and an exploration of a cave. His presence made me feel safe and comfortable. Galapagos snorkeling was my favorite part of the entire trip. I had the chance to Galapagos penguins, rays, octopus, sharks.. even two hammerheads, turtles, a large blue spiny lobster, and too many fish to name. Our Galapagos guide, David, and the crew aboard the Galaxy were fantastic. They all were friendly, competent, knowledgeable, patient, and accommodating. I would love to do this again!

Our trip to Ecuador was indeed amazing (meeting and exceeding our expectations). The excursions were excellent! The trip was fabulous!! From start to finish, the KimKim team (Mathais, Danny and excursion guides) were responsive, on time, professional and courteous. Prior to our trip, Mathais listened carefully to our requests and helped us prepare the perfect itinerary. From the minute we walked off the plane in Quito, we were met by our personal guide Danny who was outstanding! He escorted us every leg of the trip and made sure our travels went smoothly and were top notch throughout our mainland journey that included 2 days in Quito, a day in Banos, a day in Archidona, and hours in Papillacta thermal baths before we flew to Galapagos. In Ecuador mainland, we visited all the places on our itinerary, never felt rushed, and were able to indulge or move along at our own pace – Danny had a great knack for knowing when to be there for us or leave us to venture on our own. We opted for standard hotels that were lovely, clean, hosted by nice folks, and served good breakfasts before we ventured out on our excursions. Mathias made a point to meet and welcome us while we were in Quito, which we thought was classy. Danny spent hours driving us between cities and time flew – Danny was a great conversationalist and shared a wealth of knowledge and love for his country and people and nature and history, which made our drives and excursions all the more enjoyable. Great mix of private and small group tours. Highly recommend all the excursions on our itinerary: Quito City, Middle of the World, Swing, Banos waterfalls (esp Devils Cauldron) and tram, Amazon basin Napo river, rainforest lodge and hike, and Papillacta hot springs. Be aware there are some touristy areas (Banos, Middle of world) and lousy internet, but chalk it up to part of the experience. The people, the country, the food, the nature all beautiful. If you are planning to go to Galapagos following mainland trip recommend the Holiday Inn by airport to reset.

Our guides were amazing. Christobal had so much to share with us on this trip. He gave us a real feeling for the national parks. He is kind, funny and great company. Not to mention, being a great photographer!
Sebastian was bursting with information, and insights. He took us to various artisans.
Victor knew his territory and was fun to be with.
The layout of the trip was great, with all the beautiful national parks, the visit to Cuenca.
The only suggestion I would make would be less time in Loja— it’s a bustling city, more like a college town.
All of our guides were wonderful, full of knowledge about Ecuador, local customs, and easy to get along with.

Isabel, our local specialist, rocked it! She checked in on us and was always there with any guidance if needed. She provided us with Manuel, who guided us during this trip. He amazed us with his knowledge of the places he took us, both on the road and while hiking areas that were very remote. He was always on time picking us up, always kind and courteous and worked very hard to make our time in Ecuador special. It was like we had a good friend in Ecuador showing us around! We asked for 3 days in Quito, 5 days of hiking the mountains and volcanos and 4 days in the Amazon and could not have written a better script. Anyone wanting to visit this beautiful country should use Kimkim…we will use them for our next trip back. My wife is already talking about a girls trip in the future! Thank you for some amazing memories!!!!

Isabel planned the perfect trip for the 4 of us (2 couples 50 -62)! We spent 3 nights in Quito at a remarkable hotel in Old Town, which included a city tour, visit to the Equator, a cooking class, and a free day (on our own). Lucia was our guide and went above and beyond to make us happy! We even stopped at her home to pick up bug repellent bracelets for our trip to the Amazon. Her English was very good and her pride for her Country was impressive. The cooking class with Josue and Jonathan exceeded our expectations! Our driver for the day, Manuel, became our driver/guide for the hiking days in the Andes, and transport to/from Quito Airport, which was a huge benefit as we developed a rapport and special relationship with him. Manuel was patient, professional, and accommodating. He is an experienced and accomplished hiker, guiding us on high elevation hikes in the Andes covering dormant and active volcanos, an 8.2 miles section of the Quilotoa, Pasochoa, and the trek to Jose Rivas Refugio at 16K”! The mountain lodges/hotels Isabel booked for us were each very different and uniquely special.
Our stay at the La Selva Lodge in the Amazon was more laid back and a nice change from the city in Quito and the high-country, moderate/strenuous hiking in the Andes. We saw numerous jungle animals and birds, fished for (and caught) piranha, climbed a very tall structure (205 stair steps) towering above the jungle to observe birds, and visited a native/indigenous tribe to learn about their culture and lifestyle.
Finally, we spent our last afternoon/evening (and the next morning) at the Terme de Papallacta Thermal Springs which also had spa treatments available and a gorgeous hike.
Overall, we were thrilled with Isabel’s attention to detail and adventurous itinerary and Manuel’s thorough, caring attention.

Mathias was a joy to work with. Was flexible and helpful when we needed to make trip adjustments and was always there for us. Tour guides were great along the way. Always on time and knowledge. Made every minute of the trip memorable. Aldo Sanchez was an amazing guide from Cusco, Peru. Stayed with us for four days through the entire Sacred Valley leg of our trip. He made sure we had plenty of activities planned and had clean, safe water and food. Our Mtn Bike tour guide was also great. Knowledgeable and kept us from flying off the Andes on our endless descent down from 14k feet. All in all, they put together an amazing team to make sure every need was met without complaint.

Out trip to Peru was fantastic. Mathias was extremely helpful with all aspects of planning. When we were in country we got a respiratory virus and Mathias went out of his way to help us and get us home safely. We did get to enjoy a week of travel in Peru. The country is amazing. Our guide, Aldo Sanchez was marvelous. He was extremely knowledgable about the Incas and all aspects of life in Peru. He took excellent care of us and also was a tremendous support when we became ill.

Our guide Linda was AWESOME and so easy to work with. We threw a lot at her — lot of requests and preferences — but she did a great job creating a great itinerary for us. And if we had any feedback or wanted to make any changes, she was so easy to work. We got to do everything on our travel wish list and would absolutely work with Linda again on our next Ecuador trip.

We had a great trip to Ecuador coordinated by Mathias. It was easy to plan, he was great with our questions, and the experience that was delivered was amazing! Our guide Alirio was top notch. He traveled and did all of the activities with us for the entire trip. We had other guide specialists join us for specific activities. Everyone we worked with was super friendly and very knowledge about the area and the activities. We had 100% trust in our guides! Hotels we not only clean and comfortable, they also offered an authentic experience.